Should you build your own business website?

Should you build your own business website?[ 9 min read ]

If you’re considering building your own website, you may have questions – is it better to build your own or get someone to build it for you? You may be on a limited budget, so you’re wondering if you could use that budget somewhere else and just knock something up in the interim? 
Obviously, we build websites day in and day out – but we also mentor small start-up businesses and charities so we understand that many have no option to build their own website.

So….here are our 8 tips for you to consider if you’re thinking about building your own website

1. Are you ready for a full blown website?


This is perhaps the biggest question you need to answer. We often get people who come to see us as they want us to build a website for them, but they’re not really ready. Websites need to contain a lot of content to make them interesting to the reader, and also useful. Many clients come to us without enough content to build a site, and they haven’t really figured out what it is they ‘do’ yet. Not only does it make it hard for us to work our magic (or any designer or developer) It also means it doesn’t ‘speak’ to the user/the potential customer either.

Content is not just about the words and images, there is also the sales message and the optimisation to think about too!

2. Choice of platform


There are lots of different ways you can build a website. There are platforms like Wix and Weebly, known as ‘no code’ or ‘low code’ or ‘rented’ platforms which actively encourage people to build their own site. There are options like Shopify too which are dedicated eCommerce platforms. There are even funded schemes which allow you to get sites at a reduced cost. There really is no end to the choice these days.

The downside to some of these is that you are limited on what you can change or there are restrictions on what you can do in terms of SEO.

We’ve covered some of these platform choices in our ‘How ethical is your platform’ blog.

A word about WordPress

Did you know there are two versions of WordPress which you can use? There is wordpress.com and wordpress.org.

Wordpress.com is for people who want very little control over their website. Everything is hosted on their servers, and depending on the service you pay for, you can get access to use things like themes and plugins. The free version is very limited, but the ‘behind the scenes’ server stuff is looked after by them – and that is the trade-off.

The free version of wordpress.com is ideal for bloggers, it’s how WordPress started out. But if you’re wanting to run a business site here then you need to either pay for the business advantages – about £20 a month payable upfront – or move to wordpress.org.

Wordpress.org is for people who want full control, but with that control, you need to have some extra knowledge. This is where it gets a little tricky, and you’re likely to need some help. You have to provide (and manage) your own hosting and domain. You also now have the option for various themes, plugins and widgets. This is the best option for developing a website as it can work out a lot cheaper in the long run. The world is your oyster – but it can be full of surprises!

3. Hiring a Designer versus a developer


Now, this may sound like splitting hairs, but this is a really important thing to note. They don’t necessarily have the same knowledge.
The difference? Designers tend to look at how it looks and focus on what the customer sees – some will also no about ‘UX’ which is user experience.
Developers know more about the backend stuff – so all the technical things like how the software works, security and SEO – they’re definitely the ones to go to for fault finding and complex issues.
Ideally, you want someone who has knowledge in both areas – you want a website that looks nice, works for the end user, works for you, and is both search engine friendly and secure.

4. Technical Search Engine Optimisation (SEO)

Designing something that looks pretty is fairly easy to do. You can get a nice theme from WordPress, make your site and off you go. But hold on… There is way more to it than that.
SEO is a massive topic and one that generates a lot of debate. It is also changing constantly. There are different levels of SEO which you need on your site to make sure you rank well. If your designer does not understand how this impacts a site, then you’ll not rank well at all and you’ve technically wasted your money.

Think about it this way. You make something really beautiful, and you want a physical shop. You can’t afford the centre of Manchester, so you look elsewhere. You end up in a small shop, with a great rent. It’s in the middle of nowhere. No one comes out there to shop, so no one buys your beautiful things. This is what can happen with bad or no SEO. You’ll not rank high enough for people to find you, and in the worst case – bang goes your business.

5. Security


Is your site secure? We have experienced first hand the damage that hacking can cause on sites. And sadly, these sites were not cheap, and yet they were not secured correctly.

We’ve had a customer recently with a site hacked so bad, he was told it needed to be scrapped and he would have to start again. In this case, the previous developer had left a migration plugin live, which opened up a vulnerability in the site. Hackers don’t play nice, and we saw the result of that.
Incidentally, we, fixed the site and everyone was happy again!

The rented platforms mentioned before, all should have a level of security built in but that doesn’t mean you’re totally safe from hacking – there’s always a weakness, and that’s usually us humans with weak passwords or clicking links we shouldn’t.

Website security is part of GDPR these days and so you need to make sure it’s implemented when your site goes live.

Free Themes

Did you know that free themes can be an open door for hackers? There are a number of reports of themes being hijacked, and these opening up the site to being hacked. There are some good free themes out there – but make sure you get something from a reputable source or pay for one!

6. Are you selling things?

This is where things can get really complicated if you decide to go it alone. You probably know by now that we prefer WordPress, but it really does depend on what you are doing. For example, if you’re a creative and you make things then a full-blown WordPress with WooCommerce site may not be appropriate and Shopify may be the way to go. It depends on how much you are selling and how much time you have for the administration of the site.

Shipping options


Shipping can be the easiest thing in the world or a complete nightmare depending on how you work out your shipping costs. The easiest way is to do it with a flat shipping rate. So, no matter what you’re selling the postage is the same. What gets more complicated if multiple weights and destinations being used. It can be a lot to work out and is usually guaranteed to make even the most placid of bears a bit grouchy. Our advice would be to think long and hard about the shipping before you either dive into building your site or engaging with a designer or developer. Here is a blog that might help on the best options for shipping

7. Cashflow, and funding websites


Yes, we know when you startup spending cash is a big consideration. We were lucky, in some respects in that we both have the skills to be able to build our own websites and manage them. But, we know that not everyone can do that and cost is a big factor. That is why most people decide to build their own.

You need to remember that your website is a business asset. It is the first thing that people see if they search for you online. It’s the window into your world. If you want people to take you seriously, then you need to look at getting a good quality website from the outset. Spending some money now could save you a lot of money and heartache in the future.

8. Cheap websites and why we don’t like them


So you’ve ruled out building your own site, are you tempted by a cheap site? Yes? You can get someone to build you a site for £49, heck you can even get your mate to do it for free. But is it really worth putting so little value on your business?

A word of warning, a hefty price tag doesn’t always mean good quality either. You could pay well over £5000 for a really simple site, and it still not be ‘technically’ that great.

We’ve written before about picking a developer to work with and how to write a brief before you get quotes.

Now I know all this sounds like a massive rant, and in some respects it is.

We both genuinely don’t want anyone to have a bad experience with their website, but we felt the need, to be honest about this. We work with a number of clients who have been either stung by a cheap badly built site, or worse an expensive badly built site. Or someone who didn’t realise that the monthly subscription cost meant they didn’t own their website, which was later held to ransom. A lot of time we end up talking to people when they are in a position of desperation, and it doesn’t need to be that way.

You may not agree with all that’s been said here, and that is fine. But please, think about long and hard about how you want to get the website of your dreams. Saving money at the start may actually cost you a lot of money down the line, in lost revenue and time.

Are you still on the fence? Why not get in touch? We have a range of budget-friendly options to help you get your business website site built and live.

 

Suzi Smart Bear

I'm Suzi - the owner of The Smart Bear.

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