‘How to’ Technical
Training
For Online Digital Tools
Providing Practical Training to Small Businesses
The Smart Bear has been delivering technical training in a variety of ‘online’ and ‘mobile’ subjects since 2013, throughout Greater Manchester and Yorkshire, and now we’ve expanded into Lancashire and Cheshire.
Experienced and Qualified Trainer based in Tameside, Manchester
Suzi Brown has over a decade experience online working with small businesses and charities, and holds a BTEC in Education and Training. Sessions can take place online, off-site, or at your office. And, it can be delivered to small groups or individually (one to one).
Prices start from £50 per half hour for online training, and there’s no minimum time obligation. All training takes place online and it’s recorded for you to refer back to later.
How we differ from other training providers
Online tools are very useful and there are a lot of courses out there designed to show you what to do when you are using them.
Rather than tell you WHY you should be using certain tools, we’re helping with the HOW, covering technical aspects like:
- What are hashtags and how do you research and use them on different platforms
- What are CRMs and how do you set one up
- What’s the best software for scheduling social media
- How do you design social media posts in Canva
- How do you design and send a newsletter campaign to different customers etc
- Can your blog automatically post to social media or your newsletter
- How to set up Whatsapp for Business
- How to set up booking software and connect it to your website
- How to get information from GA4 Google Analytics
- …..the list goes on!
The sessions are bespoke and you can mix and match subjects – some of the platforms we provide training for include:
- Google My Business
- Google Docs & Forms
- Mailchimp, Mailerlite, Freshmail, Zoho & Aweber
- Shopify, Woocommerce
- WordPress
- Freeagent, Zoho Invoices, Invoice2go and other invoicing software
- CRMs like Capsule CRM or Zoho CRM
- Squarespace, Weebly, Wix, Kajabi, Google Sites, INOS & GoDaddy Builder
- Trello, Asana, Zoho projects and other project management software
- Dropbox and Google Drive
- Teams, Skype or Zoom
- Canva and Picmonkey
- Buffer or Hootsuite
- Youtube or Vimeo
- Pinterest or Instagram
- LinkedIn, Tiktok or Threads
- Email software like Gmail, Gsuite, Zoho mail
- Editing your domain DNS
- ….and other online or mobile apps.
